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The Lexuno platform

One platform for the work behind every matter.

Connect intake, clients, matters, documents, deadlines, billing and client access in one operating workspace built for South African legal practices.

Matter-centred workspaceRole-based accessSeparate Client Portal
WORKSPACE MODEL

Matter-centred operations

Clients, team, dates, documents and billing connect through controlled context.

Core contextMatters and clients
Lexuno capability structure.
Matter-centred by design

Built around the matter—not a maze of separate tools.

A legal matter rarely lives in one place. It involves people, dates, documents, responsibilities, communication and money. Lexuno keeps that operational context connected so the team can understand what has happened, what is due and what should happen next.

01

One operational context

Keep the client, team, documents, tasks, appointments, billing and activity connected to the work they belong to.

02

Clear next actions

Make ownership, deadlines, pending decisions and important exceptions easier to see.

03

Controlled visibility

Give each role the context it needs while keeping client access and sensitive work deliberately limited.

From first enquiry to ongoing work

Move the matter forward without losing the thread.

Use one connected operating flow for intake, matter setup, legal work, client access and billing.

  1. 01

    Enquiry and intake

    Capture booking requests and prospective-client information, then carry approved details into the next stage.

  2. 02

    Client and matter setup

    Create the working record, assign responsibility and connect the relevant people, dates and documents.

  3. 03

    Legal work

    Coordinate tasks, deadlines, documents, workflows and review activity around the matter.

  4. 04

    Client access

    Share selected updates, documents, appointments and invoices through a separate Client Portal.

  5. 05

    Billing and follow-through

    Prepare invoices, record manual payments and keep the financial trail attached to the work.

The core workspace

The tools legal work needs—connected by context.

Open each area on its own, or work from the matter that connects them.

People and organisations

Clients and contacts

Organise people and organisations without confusing leads, prospective clients, engaged clients and general contacts.

Work planning

Tasks and calendar

Plan work, assign responsibility and keep deadlines, appointments and internal events visible.

Repeatable work

Workflows

Turn repeatable legal and operational processes into defined stages, decisions, retries and audit history.

Firm billing

Billing

Create draft invoices, issue approved documents, record manual payments and understand outstanding balances.

Authorised discovery

Search and notifications

Find authorised records quickly and keep important events visible without confusing work queues with unread messages.

Separate access

Client Portal

Give invited clients a separate, limited view of the information the firm has deliberately shared.

See the workspace

A closer look at how the work comes together.

Explore each area through its core capabilities and access boundaries.

Matter workspace

See how client, team, tasks, documents, billing and activity connect through the matter.

Capability structure
Matter workspace
  • Client and team context
  • Work and document context
  • Billing and activity context
Different responsibilities, one shared operating picture

Give each person the context their work requires.

Lexuno combines a shared practice workspace with role, capability and record-level controls.

01

Firm owners and administrators

See the practice’s operational picture, manage access and review the work that needs attention.

02

Lawyers and legal professionals

Focus on assigned matters, documents, tasks, deadlines and client work.

03

Intake, billing and support teams

Work from specialised records and queues without receiving unrestricted access to everything.

04

Clients

Use a separate portal limited to information the firm has deliberately shared.

Control by design

Connected does not mean visible to everyone.

Lexuno combines shared operational context with role, workspace and record-level controls. Provider-dependent features remain unavailable until the required configuration is active.

Role-based access

Use permissions that reflect responsibilities inside the practice.

Separated firm workspaces

Keep one firm’s operational records outside another firm’s workspace.

Record-level boundaries

Limit access according to matter, assignment, client visibility and operational context.

Client-visible boundaries

Keep internal legal work separate from information deliberately shared through the Client Portal.

Audit visibility

Retain visibility into important changes and high-risk actions through the platform’s audit controls.

Honest provider states

Show external capabilities as unavailable, unverified, connected or degraded according to their real configuration.

Optional intelligence, human control

AI-assisted work should support judgment—not replace it.

Lexuno’s AI and QA architecture is designed around source records, structured findings, human review, firm controls and eligible paid subscriptions.

Available after eligible paid activation
  1. 01

    Source-linked review

    Keep generated findings connected to the document, matter or record that produced them.

  2. 02

    Human confirmation

    Require a person to review, confirm, reject or resolve findings instead of treating automated output as final legal judgment.

  3. 03

    Firm and provider controls

    Keep AI unavailable until the required provider, policy, entitlement and user permissions are active.

  4. 04

    No trial AI access

    AI features remain unavailable during the free trial and are reserved for eligible paid subscriptions.

Designed to grow with the practice

Start lean. Add structure without rebuilding the workspace.

Begin with the people, storage and controls the practice needs today. Add capacity as the team and workload grow.

Solo

For independent practitioners who need one organised professional workspace.

Users
1 staff user
Storage
10 GB pooled storage
From
R 999/month
Recommended

Practice

For small and growing firms that need shared work, roles and operational visibility.

Users
5 staff users
Storage
100 GB pooled storage
From
R 3 499/month

Firm

For established firms that need greater capacity, stronger controls and more advanced workflows.

Users
15 staff users
Storage
500 GB pooled storage
From
R 7 999/month

Larger or more complex practices can request an Enterprise configuration. Some subscription changes may require assisted activation while online payment providers remain unconnected.

Compare plans
Platform FAQ

Frequently Asked Questions

Clear answers about workspace structure, team scalability, AI governance, and client boundaries.

Is Lexuno only for large law firms?

No. Solo is designed for independent practitioners, while Practice, Firm and Enterprise options support larger teams and more complex operating needs.

Does Lexuno replace the public lawyer directory?

No. The Lexuno App manages legal-practice operations. The main Lexuno website helps members of the public find legal information, lawyers and law firms.

Do clients use the same internal workspace as the firm?

No. Invited clients use a separate Client Portal and can only view information their legal team has deliberately shared.

Is AI required to use Lexuno?

No. The core practice-management workspace does not depend on AI. AI-assisted capabilities remain optional, controlled and limited to eligible paid subscriptions after the required provider and firm controls are active.

Does Lexuno process online payments?

Lexuno includes firm billing tools for invoices and manual payment records. Online payment functionality depends on an approved and connected payment provider, and its availability is shown according to the actual provider state.

Can I move from Solo to a firm plan?

Yes. The workspace is designed to grow with the practice. Some subscription changes may currently require assisted activation while payment providers are being connected.

Does Lexuno provide legal advice?

No. Lexuno provides software for legal-practice operations. It does not provide legal advice or replace professional legal judgment.

See how Lexuno fits the way your practice works.

Start with the core workspace, explore the platform and choose a plan when you are ready.

Start free trialView pricing